LG Group annual conference and exhibition 2011

One Contact

Today’s citizens want to communicate with their local authority via various media, selecting what is most convenient for them depending upon their need. Authorities need to ensure that they can handle public enquiries cost efficiently - web enquiries are a fraction of the cost of a call or  a face-to-face meeting. From online self service, through enabling secure payments, to improving the number of citizen enquiries closed and completed within a single interaction, One Contact from 2e2 is designed to ensure that cost savings are made whilst delivering excellent citizen service.

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Businesses Confused about Cloud Suitability and Implementation

Research commissioned by 2e2 has revealed that vendor rhetoric has left over half (57%) of UK businesses struggling to establish if cloud services are suitable for them and if so, how best to implement them.

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ICT infrastructure at London Borough of Waltham Forest

2e2 implements London Borough of Waltham Forest's new infrastructure to address the requirements of the authority's "One Infrastructure" programme.

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Unified Comms & Collaboration

To date, much of the vendor-led rhetoric has been about the business benefits of a complete end-to-end Unified Communications & Collaboration solution. This 2e2 Solutions Insight leads you through the vendor hype to technological reality.

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