LG Group annual conference and exhibition 2011

One Contact

Today’s citizens want to communicate with their local authority via various media, selecting what is most convenient for them depending upon their need. Authorities need to ensure that they can handle public enquiries cost efficiently - web enquiries are a fraction of the cost of a call or  a face-to-face meeting. From online self service, through enabling secure payments, to improving the number of citizen enquiries closed and completed within a single interaction, One Contact from 2e2 is designed to ensure that cost savings are made whilst delivering excellent citizen service.

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2e2 Oracle Award

2e2’s ConfigSnapshot shortlisted for the Oracle User Group Innovative Partner of the
Year Award

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Upsell/Xsell

Demonstrating increased revenue results through improvements in your contact strategy

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Legal Ombudsman Contract

2e2 has won multi-million pound contract over 3 years to provide critical business applications, onpremise services, service management, data centre hosting, security.

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