LG Group annual conference and exhibition 2011

One Contact

Today’s citizens want to communicate with their local authority via various media, selecting what is most convenient for them depending upon their need. Authorities need to ensure that they can handle public enquiries cost efficiently - web enquiries are a fraction of the cost of a call or  a face-to-face meeting. From online self service, through enabling secure payments, to improving the number of citizen enquiries closed and completed within a single interaction, One Contact from 2e2 is designed to ensure that cost savings are made whilst delivering excellent citizen service.

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Business Value Tool

Can you improve customer services and save money? Find out today with 2e2s Business Value Tool

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IT Service Management

IT is fundamentally and inextricably linked to the day-to-day operations of almost all organisations, rendering them unable to transact business in the absence of adequate IT services. Find out more about 2e2 's ITSM practice.

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Unified Comms & Collaboration

To date, much of the vendor-led rhetoric has been about the business benefits of a complete end-to-end Unified Communications & Collaboration solution. This 2e2 Solutions Insight leads you through the vendor hype to technological reality.

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