As one of the longest established providers of SAP support services in the UK, 2e2 understands that the Total Cost of Ownership of your SAP system can be considerable. Maintaining this level of cost within your business during a recession is clearly not an option. 2e2's Really Simple SAP Support proposition will help you reduce this cost.
Let 2e2 save you as much as 30% of the cost of your internal SAP team.
We have already saved clients with established SAP systems up to 40% of the cost of employing an in-house support team. For a typical large enterprise SAP customer with an in-house team of around 20 people, this saving can be as much as £750,000 per year.
It’s not just the cost we take care of. For most of our clients, SAP represents a critical part of their business operation. 2e2 has an exceptional track record of adhering to strict Service Level Agreements. We believe we can deliver substantial cost savings whilst actually improving the levels of service for your end users. We also recognise that you need your end to end business processes to perform; not just the technical SAP system. That is why we offer SAP support to the business process level rather than just providing a set of technical services.
Our proposition recognises that an in-house team provides much more than just support, often spending significant amounts of time on projects to deliver new business functionality. Our proposition allows for a flexible combination of both project work and support to ensure you are able to continue to adjust the focus as the demands of the business change.
We feel strongly that your systems should be owned by you, but we believe we should share the responsibility of the maintenance. We work with our clients in partnership to ensure that your target outcomes are actually delivered.
Finally, we know there is no such thing as a “one size fits all model”. We always listen carefully to our client’s individual requirements and tailor our solution to meet their needs. This approach extends to our commercial terms where we feel our flexibility is a key differentiator from our competitors. We are able to offer ”utility-style”, “pay as you go” or a fixed price service.
Major benefits of Really Simple SAP Support
- Cost effective, global applications management with minimal risk
- Options available for 1st, 2nd and 3rd line support
- Access to expert SAP knowledge
- Advice and guidance to allow full benefits realisation of your SAP solution
- Full control of your costs with the various pricing models available