2e2 Assured Outsourcing includes:
- Service Desk
- Desktop Support
- Hardware Break-Fix
- Server and Storage Support
- Network and Telephony Support
- Data Centre Hosting, Disaster Recovery and Business Continuity
- Application and Database Support for wide range of applications from leading ISVs.
2e2 Assured Outsourcing brings the following benefits:
- 30 years’ experience providing outsourced IT services.
- Service Management Wrap approach to reduce transition risk.
- ITIL aligned service delivery model.
- Shift Left approach to improving service levels while reducing cost and complexity.
- ServiceNow management tool and user portal, certified under ISO 9001, 20000 and 27001.
- Assured Outsourcing Discovery Workshop designed to align solutions to customer’s needs.
- Services tailored to customer requirements and addressing concerns such as security or data sovereignty.
- Strong relationships with all leading IT vendors.
- Breadth and depth of experience and skills to support mixed, legacy environments across private and public sector.
- Highly qualified and security-cleared experts.
- A commitment to personal service and cultural compatibility.