Today’s array of communication channels and devices, have in some ways, made getting in touch more complicated. Knowing what someone’s preferred communication style is can often mean having to think twice before contacting them; are they phonophobes that only respond to email? Consumers are starting to drive Enterprise IT strategy as staff are placing more requests on their employees to make work applications available on their latest device. These latest gadgets hold immense appeal, however to a business without a well thought through unified communications strategy, they can introduce disruption and introduce a security risk.
2e2’s heritage is founded on communications innovation and as such we have delivered many successful projects but are aware of the dangers. At 2e2 we believe that two of the biggest issues facing businesses today can be addressed:
- Doing things faster – driving productivity by taking an enterprise wide approach to optimising people centric, document-centric and automated business processes.
- Supporting the move towards mobile and flexible working - giving users the tools that enable them to do their jobs wherever they are from problem solving, improving customer service and fostering innovation.
Our credentials make us leaders in this category. Our Unified Communications specialism differentiates us in the systems integrator market. We have designed, built and now manage some of the biggest and most complex enterprise and public sector network, telephone, contact centre, CRM, video, messaging and presence solutions, whether implemented as technology projects or as complete integrations. But we don’t install infrastructure without understanding the wider context of your needs. We take a fresh look at how we can take the opportunity presented by this investment to enable your business processes in new ways that support growth or cost reduction.